The Elephant's Trunk furniture is handmade from solid hardwood and has a lacquer finish. The grain, texture and tone will vary from piece to piece due to the nature of the wood and the process of hand finishing.
Knots, grain, cracks and color variations are natural characteristics of the wood and are also a result of the hand craftsmanship that gives the furniture its unique, beautiful and rustic appearance.
In certain climates, these woods may naturally expand or contract and may develop slight openings and cracks. These may occur in and between the joined panels of the piece but will not compromise its structural integrity. Openings and cracks are part of the products rustic nature. However, if desired, these may be filled or concealed using products available at most hardware stores.
For best results, we strongly suggest consulting a wood professional for any touch-ups and/or repairs.
Normal shrinkage, swelling, cracks and minor warpage of wide boards on furniture is to be expected and is not a structural defect; it is aesthetic and the nature of rustic furniture.
Care Instructions: Dust with a clean soft lint free cloth. Avoid exposure to direct sunlight, water and extreme heat for periods of time. DO NOT use water or any product that contains petroleum-based chemicals, they will ruin the finish. Damages should be professionally repaired.
The Elephant's Trunk carries a wide range of inventory with approximately 90% of merchandise shown online available for pick up or next day delivery. *Stock levels fluctuate daily.
Frequently Asked Questions
Do these woods split?
Our wood is kiln-dried. We guarantee the seams in our furniture will not open up beyond a slight movement that may be expected with rustic furniture made with a panel construction. (Please note that a seam split differs from the natural distress of the wood.)
What is considered natural distress?
Cracks within the wood, knots, indentations and other superficial imperfections. Also, our furniture is hand-made and there are elements of that construction (filled nail holes, etc.) that can be seen upon close inspection. They blend in with the look of our furniture and add to the rustic charm.
Do finishes in collections match?
Our product is rustic and hand-finished. Pieces will have a consistent overall tone (i.e. light vs. dark); however, there are some variances in the finishes and therefore we cannot guarantee exact matching.
Why does my piece look different from the photograph in the catalog?
We've done our best to represent each piece as closely as possible to the catalog. However, different lighting and settings in photography (as in real life) will affect the color and appearance of a piece. With collections, the best way to determine color is to look at overall similarities in finishes in pieces in the entire collection.
What is the best way to maintain the appearance of The Elephant’s Trunk furniture?
We recommend regular dusting with a clean soft lint-free cloth. Doing this consistently is important to maintaining the appearance of our furniture. DO NOT CLEAN FURNITURE WITH A DAMP CLOTH OR SPONGE.
Should I be concerned about direct sunlight?
Yes. Sunlight, water and humidity levels should always be considered. Never place furniture in areas that are exposed to direct sunlight for extended periods of time. Avoid exposing furniture to extreme changes in temperature, including near air-conditioning or heating vents.
What should I use to polish The Elephant’s Trunk furniture?
First of all, only polish occasionally. We recommend Bristol Cream (available for sale at The Elephant’s Trunk) Clear Briwax, or a similar product. We recommend products with organic contents. Do not use polishes that create build-up or those with petroleum-based chemicals. Always apply polish first to a clean soft lint-free cloth and then onto the furniture surface. DO NOT USE: Wood oil treatments (i.e. Lemon oil), wet wash cloths, pledge or other polishes with strong chemicals
Is it important to keep the furniture clean?
Yes. Dirt particles can scratch surfaces. Be aware that decorative items without felt pads can cause scratching when placed on a dirty surface.
Can I place water glasses and hot/cold serving dishes directly onto the surface?
No. As with most rustic furniture, contact with water or any direct moisture can leave rings and blemishes on the surface.
How do I repair scratches, dents and water rings?
Because stripping the finish is the only way to truly repair scratches, dents and water rings, we strongly recommend seeking professional assistance.
Can wood chairs/tables damage my floor?
Yes. This depends on the material and finish of your floor; however, we strongly recommend felt pads underneath all chair and table legs.
What happens if water or liquids spills on The Elephant’s Trunk furniture?
Wipe immediately. If water sits on the surface, it will stain. Always use coasters when setting glassware on a table
What materials and constructions are used in making The Elephant’s Trunk leather furniture?
The Elephant’s trunk leather furniture is primarily constructed using 100% genuine leather that has a polyurethane protective coating. Frames are made from solid oak or teak. Belt strap support systems are used for seat and back comfort. All foam and fiber cushion fillings are in compliance with California standards.
How should the leather be cleaned?
Because it has a polyurethane protective coating, our leather can be cleaned using a slightly damp cloth, or Bristol Cream (available for sale at The Elephant’s Trunk). To remove more sever stains and blemishes, we recommend using a professional leather care product.
What type of wood is used in The Elephant’s Trunk furniture?
Our furniture is constructed from solid Teak, Mahogany, Rosewood, Kikor (key core) – A hardwood similar to Rosewood, indigenous to India. Dense, heavy, & durable. Sheesham (she sham) – Sierra collection only. Same characteristics as kikor except for a more marbled, cathedral like grain
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